Newsletter Ads questions
Short answers about booking, payment, creative and your dashboard.
Do I need an account to advertise? No. An email address is enough. If you do sign in, your campaigns show in the dashboard.
Which day does the newsletter go out? Editions are weekly. The booking calendar shows the date each edition is published.
Can I book a single week? Campaigns start at two weeks. The quick-select list offers 2, 4, 6 and 8 weeks.
What does "In Demand" mean on a week? Other advertisers are considering it. It is still available until someone pays.
Can I pick the exact position in the edition? Sponsorships hold the featured position. Classifieds sit in the classifieds section; the order within it is ours.
I have a discount code. There is a promotion code field on the payment step. Codes from Social Feature emails are valid for two weeks from the email.
Where do I see my campaign after booking? On your dashboard Home under Upcoming, labelled Creative received or Creative still needed, and under Marketing > Advertisements.
Can I move or cancel a campaign? Reply to your confirmation email as early as possible. Weeks are reserved at payment, so the sooner we know, the more we can do.
What image files can I send? Up to 10 images, each under 10 MB. PNG and JPEG are both fine.
Will I get a report? Ask by replying to your confirmation email after the campaign and we'll share what we have.
Was this helpful?
Your feedback shapes what we write next.